Transfer my forms to another account

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    Jasmineg
    Asked on November 24, 2014 at 03:43 PM

    Hi,

     

    I opened my account a few weeks before my office decided to subscribe to this service. Is there a way to link our accounts together? I know my administrator has requested this but I still have a 100 submission limit on my account indicating that it was not linked together. Is there something I need to do on my end? 

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    Jeanette
    Answered on November 24, 2014 at 04:18 PM

    I take for granted that your office account is a paid one right? If that is the case, we can transfer the forms on your account to the new one. Then your username would setup as a sub-account in the main account.

    Let me know if you agree with that.

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    Jasmineg
    Answered on November 24, 2014 at 04:20 PM

    Yes. We figured that we would be using this service frequently and so it would be worth the investment. I do agree with having my username setup as a sub-account and would like that done. 

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    Jeanette
    Answered on November 24, 2014 at 05:01 PM

    Ok, let me know the paid username so I can transfer all of your form to it.

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    Jasmineg
    Answered on November 25, 2014 at 09:50 AM

    Catechetical is the username. My forms are shared with them but my limit is still 100 submissions per month. We are going to surpass that in the weeks to come. 

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    raul
    Answered on November 25, 2014 at 10:39 AM

    As per your request, I went ahead and transferred all your forms from your account: Jasmineg to the account: Catechetical.

    Please refer to this guide: http://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User to learn how to setup your account as a sub-user of the account: Catechetical

    Let us know if you need further assistance.
    Thank you.