What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Transfer my forms to another account

    Asked by Jasmineg on November 24, 2014 at 03:43 PM

    Hi,

     

    I opened my account a few weeks before my office decided to subscribe to this service. Is there a way to link our accounts together? I know my administrator has requested this but I still have a 100 submission limit on my account indicating that it was not linked together. Is there something I need to do on my end? 

    office submission limit subscribe my account transfer forms
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    JotForm Support Manager

    Answered by Jeanette on November 24, 2014 at 04:18 PM

    I take for granted that your office account is a paid one right? If that is the case, we can transfer the forms on your account to the new one. Then your username would setup as a sub-account in the main account.

    Let me know if you agree with that.

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    Answered by Jasmineg on November 24, 2014 at 04:20 PM

    Yes. We figured that we would be using this service frequently and so it would be worth the investment. I do agree with having my username setup as a sub-account and would like that done. 

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    JotForm Support Manager

    Answered by Jeanette on November 24, 2014 at 05:01 PM

    Ok, let me know the paid username so I can transfer all of your form to it.

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    Answered by Jasmineg on November 25, 2014 at 09:50 AM

    Catechetical is the username. My forms are shared with them but my limit is still 100 submissions per month. We are going to surpass that in the weeks to come. 

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    Answered by raul on November 25, 2014 at 10:39 AM

    As per your request, I went ahead and transferred all your forms from your account: Jasmineg to the account: Catechetical.

    Please refer to this guide: http://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User to learn how to setup your account as a sub-user of the account: Catechetical

    Let us know if you need further assistance.
    Thank you.