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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Mobile form misaligned

    Asked by stretchandstaple on November 24, 2014 at 10:25 PM

    When I check mobile responsive in the form builder it indents my form about 125px or so.  When I uncheck it, it aligns fine, but obviously it is no longer responsive which doesn't help me. You must view it on a mobile device to see what I mean.

    Page URL:
    http://stretchandstaple.wix.com/backup#!get-started/c1fqx

    mobile form Mobile Form Builder check builder
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    JotForm Support

    Answered by ashwin_d on November 24, 2014 at 11:57 PM

    Hello stretchandstaple,

    I did check your form in my iPhone device and it seems to be responsive and is displaying correctly.  Is it because you have added "Mobile responsive" widget in your form? Please check the screenshot below:

     

    Is it not displaying correctly in your mobile device? Since you have injected several custom css code in form, that could be the issue. I would suggest you to please share a screenshot of it and we will take a look and update the css code accordingly. The following guide should help you in uploading image in forum post:  https://www.jotform.com/answers/277033 

    Thank you!

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    Answered by stretchandstaple on November 25, 2014 at 12:53 AM

    That isn't the right form. If you use the link I sent you you will see what I mean. It's this form http://form.jotformpro.com/form/43277436841965 there shouldn't be additional width other then the 280px that I have set. If you view stretchandstaple.wix.com/backup on your iphone and click on get started you will see the problem.

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    Answered by stretchandstaple on November 25, 2014 at 01:32 AM

    I fixed it, it was using width 100% in the iframe code and I changed it to the actual pixel width and that fixed it. I am not sure if that is a flaw in the new form builder, maybe it has a set minimum form width?

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    JotForm Support

    Answered by ashwin_d on November 25, 2014 at 02:50 AM

    Hello stretchandstaple,

    I am glad to know that you solved the issue yourself.

    Please share the iFrame embed code which you were using earlier and we will take a look.

    Thank you!