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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Preview Before Submit not Working with Number Fields with 0 Default Value

    Asked by pizzabycielo on November 25, 2014 at 12:43 AM

    http://form.jotform.me/form/42992293993472

     

    Please click on my sample form, before preview is working properly but it suddenly stop as of today, noticed some update on the Preview Before Submission Widget. Please check.. thanks!!

    preview preview submit preview fields
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    JotForm Support

    Answered by EltonCris on November 25, 2014 at 03:20 AM

    Hi,

    Thanks for reporting. We'll check and investigate this further and then get back to you.

    Stay in touch for updates. Thanks!

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    JotForm Support

    Answered by EltonCris on November 25, 2014 at 03:34 AM

    I was able to reproduce the problem. After almost an hour of breaking down the fields and testing each of it on the cloned form I think I found the culprit which is the number field containing 0 default value. Removing it should help fixed the problem.

    You can test the problem here: http://form.jotformpro.com/form/43281375356963?

    I have also escalated this to our developers so they can fixed this as soon as possible.

    We'll let you know once this is resolved.

    Thanks!

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    JotForm Support

    Answered by EltonCris on November 26, 2014 at 02:02 AM

    @pizzabycielo 

    This should now be fixed. Mind checking it again?

    I cloned your form and added preview submit widget and it's all working fine now.

    http://form.jotformpro.com/form/43291627113955?

    Please get back to us if you still see any problems.

    Thanks!

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    Answered by pizzabycielo on November 26, 2014 at 02:34 AM

    It's ok now Sir, thanks for the help!!