What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why aren't my edits from this morning showing up

    Asked by mcbrome on September 26, 2011 at 11:34 AM

    I see the changes in My Forms, check the source code and it has not changed. But, when I try it, I get the old form.  It's been at least two hours.

    Page URL:
    https://secure.jotform.com/form/11333353807

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    JotForm Support

    Answered by mliz on September 26, 2011 at 11:41 AM

    Hi,

    It appears that the secure url https://secure.jotform.com is not reflecting the changes, I was able to replicate the problem you have mentioned.

    I opened up a new ticket for our developers to look into this issue, for the meantime you may use the following secure url instead:
    https://www.jotform.com/form/11333353807

    Sorry for the inconvenience this may have caused.

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    JotForm Founder

    Answered by aytekin on September 26, 2011 at 02:08 PM

    We are aware of this problem. It is little behind on the database replication. It should be resolved by tomorrow morning.

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    Answered by mcbrome on September 26, 2011 at 02:22 PM
    thanks


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    JotForm Founder

    Answered by aytekin on September 27, 2011 at 03:49 AM

    Your form is now same on secure.jotform.com. Thanks for your patience. :)