What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Where is the chat??

    Asked by noahgaluszka on November 25, 2014 at 12:28 PM

    where is the chat??

    chat
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    Answered by Ben on November 25, 2014 at 01:33 PM

    Hi,

    We only have chat available at some times currently, but we are looking at making it a permanent feature.

    If you have some issue that you required assistance with feel free to tell us about it here and we would be happy to help you.

    Best Regards,
    Ben

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    Answered by intellibase on January 15, 2015 at 03:33 PM

    Hi I need immediate assistance and almost got the issue resolved via live chat.  how can I have someone contact me.  looking to retrieve an account that was compromised.

     

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    Answered by Ben on January 15, 2015 at 03:38 PM

    Hi,

    I will contact you over the chat now. We were just talking but the chat was closed from your side.

    Please come online if you are not already on our website.

    Best Regards,
    Ben

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    Answered by intellibase on January 15, 2015 at 03:40 PM

    Hi I am online now but have no access to get to your chat

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    Answered by intellibase on January 15, 2015 at 03:49 PM

    Is there another way to access your live chat if it is no visible on your website?

     

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    Answered by Ben on January 15, 2015 at 03:50 PM

    Hi,

    Please try to refresh to see if you can see the chat popup.

    Best Regards,
    Ben

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    Answered by Ben on January 15, 2015 at 04:04 PM

    Hi,

    As I was not able to find you I have opened a new thread here: http://www.jotform.com/answers/497050 and made it private.

    Please leave the details that were asked by my colleague Kade there and we will check everything for you.

    Best Regards,
    Ben