What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Request to change JotForm username to another

    Asked by stefaniecruz on November 25, 2014 at 05:19 PM
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    JotForm Support

    Answered by jonathan on November 25, 2014 at 07:21 PM

    Hi,

    Can you please confirm that you wanted to change your JotForm account/username  stefaniecruz  to another?

    Please tell us the new username so that we can check its availability.

    Thanks.

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    Answered by stefaniecruz on November 25, 2014 at 07:41 PM
    Hi,
    I’d like the username to be changed to CreatetheGood
    Thanks!
    Stefanie
    ...
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    JotForm Support

    Answered by jonathan on November 25, 2014 at 08:19 PM

    Hi Stefanie,

    Unfortunately, the username CreatetheGood was already taken.

    Please provide at least 3 new username options so we can try which one is immediately available.

    Thanks.

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    Answered by stefaniecruz on November 25, 2014 at 08:41 PM
    Hi – We had a vendor running our jotform previously. I wonder if they are currently using CreatetheGood.
    Can we try OVSCreatetheGood?
    ...
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    JotForm Support

    Answered by jonathan on November 25, 2014 at 08:56 PM

    Hi,

    Unfortunately, I cannot disclosed to you at this time the other account/user that uses the mentioned username. This is due to confidentiality reason.

    The username OVSCreatetheGood is available. I have now changed your previous account/username stefaniecruz to OVSCreatetheGood

    You may need to re-login to JotForm at http://www.jotform.com/login using the new username to see the updates.

    Please inform us if there is more we can assist you with.

    Thanks!