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All of our jotforms have stopped working and are not submitting

eiermann

Asked on November 26, 2014 at 3:50 AM

Dear JotForm team,

I have a serious problem. All my forms stopped working today. The submit button is not working. We receive many calls and emails because our booking system is not working. Can someone get in touch with me please?

Forms affected:

http://form.jotform.com/form/13563724139

http://form.jotform.com/form/20581537739966

http://form.jotform.com/form/31482136607957

http://form.jotform.com/form/3454046689

http://form.jotform.com/form/20730495887969

http://form.jotform.com/form/21591350631952

http://form.jotform.com/form/32612896410857

http://form.jotform.com/form/21455472916962

http://form.jotform.com/form/40652415804955

http://form.jotform.com/form/21455463175959

http://form.jotform.com/form/23181505816956

http://form.jotform.com/form/33258672833966

http://form.jotform.com/form/21673063708959

http://form.jotform.com/form/31315281595959

http://form.jotform.com/form/23355127831956

http://form.jotform.com/form/31359399066970

http://form.jotform.com/form/31281598173964

http://form.jotform.com/form/23114623782955

http://form.jotform.com/form/31331602961951

http://form.jotform.com/form/31282664452959

http://form.jotform.com/form/32108885361961

http://form.jotform.com/form/42154622312948

http://form.jotform.com/form/41288635862969

http://form.jotform.com/form/23354149262957

http://form.jotform.com/form/41262402847956

http://form.jotform.com/form/41700262103942

http://form.jotform.com/form/32094557758971

http://form.jotform.com/form/32852391075961

http://form.jotform.com/form/41510890767964

http://form.jotform.com/form/41262373600950

http://form.jotform.com/form/40662472803958

http://form.jotform.com/form/32285676382867

http://form.jotform.com/form/23294087318963

http://form.jotform.com/form/42498749475979

http://form.jotform.com/form/22351977480964

http://form.jotform.com/form/32852806598972

http://form.jotform.com/form/32612228994863

http://form.jotform.com/form/42158983072965

http://form.jotform.com/form/40211086747956

http://form.jotform.com/form/43172139193959

http://form.jotform.com/form/32802684939970

http://form.jotform.com/form/42541450941955

http://form.jotform.com/form/33258346029961

http://form.jotform.com/form/32258397954973

http://form.jotform.com/form/32844458916970

http://form.jotform.com/form/32803353994965

http://form.jotform.com/form/40662072810952

http://form.jotform.com/form/32850151225950

http://form.jotform.com/form/40271544377960

http://form.jotform.com/form/32803854759970

http://form.jotform.com/form/42511481308953

http://form.jotform.com/form/33003007741944

http://form.jotform.com/form/33071752535957

http://form.jotform.com/form/42158337016956

http://form.jotform.com/form/40655385456967

http://form.jotform.com/form/40653427778969

http://form.jotform.com/form/33264711395960

http://form.jotform.com/form/33264391812958

http://form.jotform.com/form/33264211985960

http://form.jotform.com/form/33260941340951

http://form.jotform.com/form/33260648455962

http://form.jotform.com/form/33071347205951

http://form.jotform.com/form/33003227427949

http://form.jotform.com/form/33002998118960

http://form.jotform.com/form/22524020106940

http://form.jotform.com/form/31789164509969

http://form.jotform.com/form/32845707015958

http://form.jotform.com/form/31814851917964

http://form.jotform.com/form/41502793339962

http://form.jotform.com/form/41523560613952

http://form.jotform.com/form/31814643560957

http://form.jotform.com/form/33069901965967

http://form.jotform.com/form/31821097907963

http://form.jotform.com/form/41503668967971

http://form.jotform.com/form/31814443583960

http://form.jotform.com/form/41694618051961

http://form.jotform.com/form/41523397762965

http://form.jotform.com/form/41522912696963

http://form.jotform.com/form/33071762108954

http://form.jotform.com/form/31820949689975

http://form.jotform.com/form/41502885803960

http://form.jotform.com/form/33071562610950

liyam

Replied on November 26, 2014 at 8:14 AM

Hello eiermann,

I just tested one of your forms and I managed to be able to submit properly. Are you still experiencing form issues on your end?

Looking forward to your response.

Thanks.
eiermann

Replied on November 26, 2014 at 11:16 AM

Dear Liyam,

it seems to be working again. Can you explain how this could happen? For several hours all submit buttons didn't work :-/
KadeJM

Replied on November 26, 2014 at 12:17 PM

I checked this as well and can confirm it's working on my end too after testing one of your forms. Glad to see it's working on your end again either way though.

As far as I know we haven't had any problems so to be honest it seems that there may have been a temporary problem at the time which looks like it has cleared up and we do apologize about that. If you continue to see this happen as an issue though please let us know and we'll gladly check again.