What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    why my data disapeared

    Asked by Biotrans on November 26, 2014 at 06:28 AM

    why my data disappeared do you have a phone contact?

  • Profile Image
    JotForm Support

    Answered by ashwin_d on November 26, 2014 at 09:40 AM

    Hello Biotrans,

    Unfortunately we do not provide support over phone.

    I did check your account and it seems you have not received any submission data in your form. You have not received any submissions in November yet.

    Do you mean to say that you had submissions in your form and they are deleted?

    It is very unlikely but please confirm and we will report it to our back end team.

    Thank you!