What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I edit an existing Jotform on our website?

    Asked by Waste123 on November 26, 2014 at 10:38 AM

    We had a web designer use your form on our website, however, there are a few changes that need to be corrected, and he is no longer available to us.  I am a novice at this, but assume it should not be that difficult for what we need to do.


    How do I access the form for editing?

    Page URL:

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    JotForm Support

    Answered by Charlie on November 26, 2014 at 11:53 AM


    May I know what form in your website are you referring to? Is it the one under the Payment page?

    If it is the one, here are the following suggestions that I have:

    1. I see that the form ID: 31565217638862 is in a another account. Please do ask the former web designer you have to log in here again and post here in the forums requesting to transfer or move that form to your account. We will need the permission of the account user where the form is, so that we can transfer it to yours, this includes the data with it.

    2. Another option is that you can clone the form you have in your website, here is the form URL of it: http://www.jotform.co/form/31565217638862 

    To clone that form, please follow this guide: http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URLPlease do take note that this will not clone the data, only the form and it's setting.


    Our form builder is an easy to use product, it can create basic to advance forms. To learn more about it, please do check the following links:

    1. Frequently Asked Questions 

    2. Comprehensive User Guide 


    I hope this helps. Let us know if you need further assistance on this.

    Thank you.