Folders in left hand toggle have disappeared

  • Hacienda_CDC
    Asked on December 6, 2022 at 6:53 PM

    Hello,

    I added an additional folder and then all of the other folders shown under My Forms disappeared. The folders are still there and usable, as you can see in the screenshot, they are shown next to the form names. We can also still add forms to a folder. Without the left hand navigation, however, I am unable to nest folders within one another. I already tried clearing my history and cookies which did not solve the issue.

    Thanks!

    Jotform Thread 4653240 Screenshot
  • Michael JotForm Support
    Replied on December 7, 2022 at 1:05 AM

    Hi Hacienda_CDC,

    Thanks for reaching out to Jotform Support. I fixed your folders and they should be visible right now. Can you go ahead and try it again?

    Let us know if you need any more help.

  • Hacienda_CDC
    Replied on December 7, 2022 at 3:57 PM

    Yes they are fixed now. Thanks!