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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form is not being shown on my website when it's viewed using a mobile device

    Asked by DivineHomePros on November 26, 2014 at 01:01 PM

    Will not display on any mobile device

    Page URL:
    www.divinehomepros.com

    Mobile mobile device
  • Profile Image

    Answered by raul on November 26, 2014 at 02:08 PM

    Upon checking your site, I see that you are using 2 templates: 1 for mobile devices and 1 for desktop devices.

    You need to embed your form on the mobile template too.
    Once I selected the Web version in my phone, I was able to see your form.

    Let us know if you need further assistance.
    Best Regards.