What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I just created a form but it's not showing up in My Forms

    Asked by tahch on November 26, 2014 at 01:56 PM

    I created a form. Saved, Preview....

    I'd like to send out the link to the form but when I go to My Forms and click on the name of the form, the form I created is not there. Something else is in it's place.

    If I press the back button, I can find the form I created.

    Where is the form I created? Not the one that is there.

    Page URL:
    http://www.jotform.com/?formID=43294843248967#

    Screenshot
    missing form
  • Profile Image
    JotForm Support

    Answered by Mike_T on November 26, 2014 at 02:59 PM

    Thank you for contacting us.

    This is a 'Fundraising Registration Form' and it is not currently in folder. Please click on the My Forms link at the left hand menu and you will see the form in question.

    If you need any further assistance, please let us know. We will be happy to help.

  • Profile Image

    Answered by tahch on November 26, 2014 at 03:01 PM
    That form isn’t the form I created. I used it as a template and created additional fields.

    Anna Kong
    Fundraising and Advocacy Coordinator
    Texas Association for Home Care & Hospice
    3737 Executive Center Drive, Suite 268
    Austin, Texas 78731
    (800) 880-8893 ext. 5
    www.tahch.org

    TAHC&H's mission is to advocate for ethical practices, quality, and economic viability of licensed providers of home and community support services in Texas.

    ...
  • Profile Image
    JotForm Support

    Answered by Mike_T on November 26, 2014 at 03:41 PM

    Please check the account history:

    http://www.jotform.com/myaccount/history

    It looks like that you worked on the 'Fundraising Registration Form' form, and the link is:

    http://www.jotformpro.com/form/43294843248967

    Thank you.

  • Profile Image

    Answered by tahch on November 26, 2014 at 03:51 PM
    Thank you for your immediate assistance!

    Anna Kong
    Fundraising and Advocacy Coordinator
    Texas Association for Home Care & Hospice
    3737 Executive Center Drive, Suite 268
    Austin, Texas 78731
    (800) 880-8893 ext. 5
    www.tahch.org

    TAHC&H's mission is to advocate for ethical practices, quality, and economic viability of licensed providers of home and community support services in Texas.

    ...
  • Profile Image
    JotForm Support

    Answered by Mike_T on November 26, 2014 at 04:21 PM

    You are much welcome. Feel free to contact us anytime.