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  • Profile Image

    Problem with conditions

    Asked by franceguide on November 26, 2014 at 02:33 PM

    Hello, i'm trying to add the condition if answer is "0000 Você fez uma ou mais viagens à França, por motivos pessoais ou profissionais, nos últimos 24 meses?" is YES show "1111 Se sim, por qual motivo?". But its not working and the "1111 Se sim, por qual motivo?" is always available.

    Page URL:
    http://form.jotformpro.com/form/43294980520962

    conditions form conditions
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    Answered by Ben on November 26, 2014 at 03:44 PM

    Hi,

    I took a look at your jotform and I see that there were conditions set for other 2 fields, but not for the ones that you have named above:

    This was added and working properly:

    Você fez uma ou mais viagens à França, por motivos pessoais ou profissionais, nos últimos 24 meses?

    Se sim, por qual motivo?

    This has same text, but no numbers at the front and there were no conditions for it:

    0000 Você fez uma ou mais viagens à França, por motivos pessoais ou profissionais, nos últimos 24 meses?

    1111 Se sim, por qual motivo?

    I have added them and they are working correctly: http://form.jotformpro.com/form/43295754709971

    What I presume is that you have set the conditions for one field, but were looking at another for change, which quite often happens when the fields have the same or very similar name.

    Do let us know if you have any further questions.

    Best Regards,
    Ben