What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to set custom Email field as the Notification Sender Email address

    Asked by genkijacs on November 26, 2014 at 03:32 PM

    Agreed, this functionality is really something that needs to be part of the basic form platform. Any idea if this is something that might get done in the future, or is Mandrill really the only option (as it doesn't really seem to work?)

    This is a re-post of a comment on Set The Sender Email Address With Mandrill Account

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    JotForm Support

    Answered by jonathan on November 26, 2014 at 04:44 PM


    Thank you for contacting us.

    Actually, you can already use your own custom email address as the Sender Email in the Notifier if you do not want to use the Mandrill option.

    That is by setting up your SMTP Email on the form.

    Check the user guide here -How-to-Setup-SMTP-for-a-Form


    Hope this help. Please tell us if you require further assistance.