What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to delete the Payment tool added in the form

    Asked by TCOCMEMBERSHIP on November 26, 2014 at 04:23 PM

    I am building my form and go to add a payment tool and I get the following message "You cannot add more than one payment tool. Please delete the existing one first."  None of the payment tool icons show up on my form and I did not think I had selected a payment tool but guess I did somehow.  How do I delete the payment tool that is now in my form so I can add the one I want.  Thanks.....

    payment tool tool delete tool delete payment
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    JotForm Support

    Answered by jonathan on November 26, 2014 at 05:07 PM

    Hi,

    You must be referring to your jotform http://www.jotform.us/form/43284498124157

    Please refer to the screenshot below

     

    To delete the payment tool, open the form in your Form Builder and select the payment field.

    The red 'X' icon on the upper right portion of the field is the delete icon... you can use it to delete the field/tool.

    Hope this help. Inform us if you need further assistance.

    Thanks.