What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    how do I cancel?

    Asked by snlink on November 27, 2014 at 08:12 AM
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    JotForm Support

    Answered by Kiran on November 27, 2014 at 10:58 AM

    I understand that you want to cancel your premium subscription. You can downgrade your subscription from Billing section of your account information. Please follow the steps below :

    1. Login to your JotForm account

    2. Click on User icon on the right top and then click on Account

    3. Now, click on Billing from the left menu

    4. Click on Switch Plan

    Hope this information helps. Please let us know if you need further assistance.

    Thank you.