Can jot form be used to receive files bigger then 300MB?

  • bastiendube
    Asked on November 27, 2014 at 12:50 PM

    Hi, i've been trying to make a deposit for files. 

     

    So far, it works well with files under 300mb and works on many platform exept some version of ios with safari (see print screen).

     

    Can I receive bigger files with jot form? And use it with I/OS for video files ?

     

    Thank you !

    Jotform Thread 465818 Screenshot
  • Elton Support Team Lead
    Replied on November 27, 2014 at 2:49 PM

    Hi,

    Yes, it is possible. You can upload up to 1GB file size per submission. However, we do not recommend over 300MB for the multiple file upload tool. It is not designed to work with larger files. Maximum of 300MB is I think okay. If you'd like to accept larger files, you can either use the single file upload tool to avoid any problems or using Ink File Picker Integration, I think this works on iOS too.

    Here's how:

    1. Add Ink File Picker to your form, it's under Widgets.

    Can jot form be used to receive files bigger then 300MB? Image 1 Screenshot 50

    2. IFP requires API Key so you must have Ink File Picker account. Login to your IFP account then copy your API Key.

    Can jot form be used to receive files bigger then 300MB? Image 2 Screenshot 61

    3. Paste the IFP API Key on the IFP Integration Wizard.

    Can jot form be used to receive files bigger then 300MB? Image 3 Screenshot 72

    4. Select which services you want to include on the IFP Integration e.g. Dropbox, Computer. These are the services to which you're going to browse the files.

    Can jot form be used to receive files bigger then 300MB? Image 4 Screenshot 83

    5. Click Next to complete the setup.

    Test your form afterwards.

    Hope this helps. Thanks!

  • bastiendube
    Replied on April 5, 2015 at 3:15 PM

    That answer was perfect, sorry for not answering back then !

    Thanks a lot !

  • jonathan
    Replied on April 5, 2015 at 4:52 PM

    Thank you for taking the time to update us.

    Feel free to contact us again anytime should you require our assistance on JotForm.

    Cheers!