Analytics w/form - Tracking refferals not working

  • Profile Image
    olesyanovik
    Asked on November 27, 2014 at 03:12 PM

    I have read and tried all your recommendations and still have a problem.

     

    When people fill out a jotform they are taken to a custom URL thank you page. The form is embeded as an iframe for best viewing on my website.I am trying to track form conversions in google analytics. No matter how I set it up the "referrer" is always  --- submit.jotform.us / referral I need to track the funnel on where the traffic came from that filled out the form and ended up on the "/thank-you" page??traffic source --> landing page with form --> the sources that actually filled out the formall I get is the form as the referrer!
    Any help is greatly appreciated!Thanks,Matt

  • Profile Image
    Welvin
    Answered on November 27, 2014 at 04:20 PM

    Hi,

    Adding the submit URL (submit.jotform.us) to your Referral Exclusion list would do the trick.

    https://support.google.com/analytics/answer/2795830?hl=en

     

    Note, that the form submit domain name might be a bit different, so here are some examples:

    submit.jotform.com

    submit.jotformpro.com

    submit.jotform.us

    submit.jotform.co

     

    Kindly do that and update us here for the results.

    Thank you!