What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Account being suspended due to SSL limits

    Asked by ralvesson on November 27, 2014 at 05:27 PM

    Hi I was just notified that my account is being suspended because I uploaded more that 100 MB....but all my files are going directly to Google drive...so it should not affect my 100 MB quota....I wa stold that also and I read it in you support files...please help

    Page URL:
    uploads.super-fotos.com

    out of space ssl ssl submissions free free account google drive google integration
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    JotForm Support

    Answered by Jan on November 27, 2014 at 06:12 PM

    Hi,

    Thank you for contacting JotForm Support.

    You are getting that message that your account is being suspended because you are out of space or it is near the limit. At the top right you will see the account overview info. Can you please check if you reach your limit with the storage space or the SSL submissions. On your account, your SSL submission is already 9. Free accounts is limited to only 10 SSL submissions per month.

    If you don't like to use SSL submissions then you need to re-embed the form and uncheck the "Secure Form".

     

    Hope this helps. Let us know if you have any questions.

    Thank you.

     

  • Profile Image

    Answered by ralvesson on November 27, 2014 at 07:01 PM
    Thanks. Excellent answer.
    ...
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    JotForm Support

    Answered by ashwin_d on November 27, 2014 at 11:48 PM

    Hello ralvesson,

    On behalf of my colleague, you are welcome.

    Do get back to us if you have any questions.

    Thank you!