Audio recording link not working

  • owally7
    Asked on December 8, 2022 at 5:28 PM

    Audio link for the recording entry on my form takes me to an expired webpage and I cannot listen to them.

  • Ade_T
    Replied on December 8, 2022 at 9:48 PM

    Hello Owen,

    Thanks for reaching out to Jotform Support. I'm sorry you're having difficulty with this. I checked the recording link from your submission tables 223415796775166 and I was able to download and listen to it without any problems. Can you send us a screenshot of the error message you are getting?  This guide will show you how to do that.

    Once we have a better idea of what’s going on, we’ll be able to come up with a solution.