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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Cannot upload pdf files.

    Asked by Labs on September 26, 2011 at 11:08 PM

    People are reporting they cannot upload pdf files. I tried myself  with no luck.

    Jimi

    Page URL:
    http://www.pro.labsincrecovery.com/pro/Consent_Form.html

  • Profile Image
    JotForm Support

    Answered by mliz on September 27, 2011 at 02:28 AM

    Hi Jimi,

    I made a test submission and uploaded a pdf file it went through without any errors. I checked out the submissions page and was able to see the jpg and pdf files I have included in the file upload.

    Are you still having this problem if so please let us know and include the browser version used when the issue happens.

    We'll await for your response.

  • Profile Image

    Answered by Labs on September 28, 2011 at 09:21 PM
    I am getting the .jpg but the PDF files as you can see here……..





    --



    Jimi Sherman

    Cell 770.307.7891



  • Profile Image
    JotForm Support

    Answered by mliz on September 29, 2011 at 03:39 AM

    Hi Jimi,

    The screenshot you included was not displayed. Would it be possible for you to post it again and also include the version of the browser you were using when this happened.

    We'll await for your response.