What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Requesting to change my username

    Asked by paulakabanebussan on November 29, 2014 at 02:56 AM

    Good Day JotForm Support,

     

    I would like to request my username to be changed:

    FROM: paulakabanebussan = TO: akabanebussan

     

    Best Regards,

    Page URL:
    http://www.jotform.me/paulakabanebussan/onlineorderform

    change my username JotForm JotForm Support Day
  • Profile Image
    JotForm Support

    Answered by Welvin on November 29, 2014 at 08:31 AM

    Hi,

    It's done. You would need to redo your Custom Form URL to use the new username and login using the new username as well.

    Thank you!

  • Profile Image

    Answered by akabanebussan on November 29, 2014 at 10:23 PM

    Thank you very much

  • Profile Image

    Answered by Ben on November 30, 2014 at 05:21 AM

    Hi,

    In my colleague's name, you are welcome.

    Since you have given a link to your jotform in this manner (with custom URL):

    http://www.jotform.me/paulakabanebussan/onlineorderform

    I want to let you know that you will need to change the links everywhere you have embedded your jotforms using custom URLs to match the new username.

    Best Regards,
    Ben