What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
If you created your jotform without signing up for an account, the form will be created under a 'Guest' account only. Guest account's submissions are limited to 3-4 only if I am not mistaken.
And Guest account, will only be available up to 7 days.. afterwards it will be removed from the system along with the forms.
I highly recommend that the 1st thing to do is to create an account (for FREE!). You can use this link
http://www.jotform.com/signup to create your JotForm account using your email.
Hope this answers your question. Inform us if you need further assistance.