the from title can't be changed

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    earlybird
    Asked on September 27, 2011 at 07:24 AM

    Suddenly the emails I receive from custumers throug jotform, has not their name as sender but just "jotform". 

    I cant seem to change it ? 

     

    Cheers,

    Mikkel

  • Profile Image
    idarktech
    Answered on September 27, 2011 at 09:04 AM

    Hi Earlybird,

     

    You can edit the email title/subject by following this guide.

    1.From you form, click on Email Alerts then Notification 1

     

     

    2. As you can see in my example below, i used {form_title} Notification 1, you can edit this for your Email Title, you can also use {name} to show your customers name in the title.

     

    Kindest Regards,

     

    idarktech

  • Profile Image
    earlybird
    Answered on September 27, 2011 at 11:11 AM

    Ok, it was a bad title from me. I knew how to change the from title, but it wasnt saving it. No matter what I did, the emails still had jotform in the header - from. 

     

    No matter anymore, its solved it self. - or you guys did.

     

    Thanks for a great product!

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    idarktech
    Answered on September 27, 2011 at 11:26 AM

    Glad to hear it. Thank you so much for using JotForm.