What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    the from title can't be changed

    Asked by earlybird on September 27, 2011 at 07:24 AM

    Suddenly the emails I receive from custumers throug jotform, has not their name as sender but just "jotform". 

    I cant seem to change it ? 

     

    Cheers,

    Mikkel

    Page URL:
    http://www.earlybirdnest.dk/Earlybird/Kontakt.html

  • Profile Image
    JotForm Support

    Answered by idarktech on September 27, 2011 at 09:04 AM

    Hi Earlybird,

     

    You can edit the email title/subject by following this guide.

    1.From you form, click on Email Alerts then Notification 1

     

     

    2. As you can see in my example below, i used {form_title} Notification 1, you can edit this for your Email Title, you can also use {name} to show your customers name in the title.

     

    Kindest Regards,

     

    idarktech

  • Profile Image

    Answered by earlybird on September 27, 2011 at 11:11 AM

    Ok, it was a bad title from me. I knew how to change the from title, but it wasnt saving it. No matter what I did, the emails still had jotform in the header - from. 

     

    No matter anymore, its solved it self. - or you guys did.

     

    Thanks for a great product!

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    JotForm Support

    Answered by idarktech on September 27, 2011 at 11:26 AM

    Glad to hear it. Thank you so much for using JotForm.