- OrlandoNupesAsked on November 30, 2014 at 11:30 AM
I am getting incomplete submissions when payment is being received by paypal. Do you have any suggestions
- JotForm SupportKiranAnswered on November 30, 2014 at 02:10 PM
I see that you have only 2 submissions for the JotForm http://www.jotformpro.com/form/33174099168967. However, there are 4 incomplete payments that are shown on submissions page. Are you referring to these payments or do you mean that you're receiving payments through PayPal but not submissions? I request you to refer our FAQ on PayPal incomplete payments that can help you in finding some information in this regard.
Please let us know if you have any other questions. We will be happy to help. Thank you!