Is it possible to recover the deleted products?

  • Sheriffanous
    Asked on December 1, 2014 at 12:09 AM

    Hello

    I was working on my form (Java U Fairview order form) and I made the french translation, but suddenly it will not open nor save and when I re load it I saw that all the products section is completely gone.

    Please check if its still there or could be retrieved or is it really gone ?

    Thank you

    Sherif

    Page URL: http://form.jotform.ca/form/43284913693261
  • Ashwin JotForm Support
    Replied on December 1, 2014 at 7:58 AM

    Hello Sherif,

    I'm sorry for the trouble caused to you.

    I am not sure what went wrong but it is possible to recover the last form. You can take advantage of our "Revision History" feature to revert back your form to an earlier version. The following guide should help you:  http://www.jotform.com/blog/95-Introducing-Form-Revisions-Never-Lose-Your-Work-Again- 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

  • Sheriffanous
    Replied on December 1, 2014 at 8:31 AM
    Excellent, got it back.
    I will print my form link on my brochure, instead of the long number is it
    possible to assign the form name so it will be easy for my customers to
    remember ?

    Regards
    ...
  • Ben
    Replied on December 1, 2014 at 10:22 AM

    Hi Sherif,

    I am glad to hear that you were able to restore your jotform and I have moved your other query to a new thread where we will be answering it for you.

    You can find it here: http://www.jotform.com/answers/467451

    We will be replying to it shortly.

    Best Regards,
    Ben