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My form doesn't showAsked by JimmyGlee on December 01, 2014 at 05:41 AM
I don't know why, everything was working and now my forms Speedtyres : Index * forms won't work.
Nothing shows when I call it :
www.speedtyres.be (Under Stations)
<div class="modal fade" id="contact-tarcienne" role="dialog" style="z-index:99999999999">
<button type="button" class="close" data-dismiss="modal"><span aria-hidden="true">×</span><span class="sr-only">Close</span></button>
<h4 class="modal-title">Contacter Station Tarcienne</h4>
</div><!-- /.modal-content -->
</div><!-- /.modal-dialog -->
</div><!-- /.modal -->
Can you help me please ?
Upon checking your account I found that it's suspended by our anti-phishing system. We have automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities.
Upon taking a closer look at your form, I can confirm that it's not being used for any phishing activities. I have activated your account now. Your form should not be working and visible on your web page.
I'm sorry for the trouble caused to you.
Thank you very much.
What can I do to avoid such thing ?
It seems that you are having your JotForm in French which is causing the issue. Our anti-phishing tool scans each JotForm for any phishing activities. However, this tool is not updated to scan some languages like Arabic, French and other languages that results in auto-suspension of forms made in these languages. This can be avoided by adding the language either as an option or as the default language from language translator.
Please refer to the following thread that provides you detailed instructions on this. Please follow the steps provided in it so that future auto suspensions can be avoided.
Hope this information helps. Let us know if you have any questions. Thank you!