What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form is not working

    Asked by Simon Bell  on December 01, 2014 at 11:30 AM

    My forms on dusty day.co.uk & simonbell.com have stopped working. I tried to log in & was told my accounts have been deleted (not by me!) but it also won;t let me sign up for new ones.


    This is urgent.

    Page URL:

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    Answered by Ben on December 01, 2014 at 11:49 AM

    Hi Simon,

    I apologize for the inconvenience, but your account was deleted by our automated system because you have marked our email campaign regarding Design Competition or Form Designer as spam.

    Do let us know if you have any further questions.

    Best Regards,

  • Profile Image

    Answered by Simon Bell  on December 01, 2014 at 11:51 AM

    I need to know how to get the forms working. I don't recall marking your emails as spam. I guess it's possible my spam filter did. Why would that be a reason to delete the account anyway?

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    JotForm Support

    Answered by jonathan on December 01, 2014 at 12:16 PM


    We apologize for the confusion.  I have now corrected this and reinstated the form.

    You can now see your jotform http://www.jotformeu.com/form/40984451101347 activated.

    Inform us if you need further assistance.