My form is not working

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    Simon Bell 
    Asked on December 01, 2014 at 11:30 AM

    My forms on dusty day.co.uk & simonbell.com have stopped working. I tried to log in & was told my accounts have been deleted (not by me!) but it also won;t let me sign up for new ones.

     

    This is urgent.

  • Profile Image
    Ben
    Answered on December 01, 2014 at 11:49 AM

    Hi Simon,

    I apologize for the inconvenience, but your account was deleted by our automated system because you have marked our email campaign regarding Design Competition or Form Designer as spam.

    Do let us know if you have any further questions.

    Best Regards,
    Ben

  • Profile Image
    Simon Bell 
    Answered on December 01, 2014 at 11:51 AM

    I need to know how to get the forms working. I don't recall marking your emails as spam. I guess it's possible my spam filter did. Why would that be a reason to delete the account anyway?

  • Profile Image
    jonathan
    Answered on December 01, 2014 at 12:16 PM

    Hi,

    We apologize for the confusion.  I have now corrected this and reinstated the form.

    You can now see your jotform http://www.jotformeu.com/form/40984451101347 activated.

    Inform us if you need further assistance.

    Thanks.