What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My forms are off [URGENT]

    Asked by purewater on September 27, 2011 at 11:35 AM

    my forms ar with this error 

    v8_build_source.js:38: Error loading file load( configFile + '.js'); ^

    Page URL:
    http://www.tratamentopiscina.com.br/contact.html

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    Answered by allanftd on September 27, 2011 at 01:52 PM

    Hi purewater,

    Please try to visit your website once again and let us know if it works this time for you or not. Thank you for using JotForm!

    Best regards,

    Allan

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    Answered by LondonWebs on October 19, 2011 at 10:00 AM

    My form has this error today , any ideas why?

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    JotForm Support

    Answered by joey on October 19, 2011 at 10:03 AM

    Hi LondonWebs,

    Could you send us your website and form URL that has the problem?

    Thank You

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    Answered by LondonWebs on October 19, 2011 at 10:05 AM

    http://www.londonwebs.co.uk/contact

     

    v8_build_source.js:38: Error loading file load( configFile + '.js'); ^

     

    using code 

     

    <script type="text/javascript" src="//form.jotform.com/jsform/10312535689"></script>

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    JotForm Support

    Answered by joey on October 19, 2011 at 10:16 AM

    Hi,

    Instead of using form.jotform.com on your forms could you change it to www.jotform.com 

    This should solve your problem.

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    Answered by LondonWebs on October 19, 2011 at 10:18 AM

    That seems to fix the issue :)

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    Answered by LondonWebs on October 19, 2011 at 10:28 AM

    But its broken my twitter include feed (on the right....)

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    JotForm Support

    Answered by joey on October 19, 2011 at 10:33 AM

    I can see your twitter feed did the change broke the functionality of your twitter feed?

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    Answered by LondonWebs on October 19, 2011 at 10:35 AM

    Firefox is ok, Google Chrome is broken... this maybe no fault of Jot Form though...

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    JotForm Support

    Answered by joey on October 19, 2011 at 10:37 AM

    I agree about that but I can see the twitter feed on Google Chrome too.