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    Why does my form look one way on the screen and another in the preview?

    Asked by lrobinson on December 01, 2014 at 12:23 PM

    Why does my form look one way on the screen when I am working on it (yellow background) and different when I see the preview or embed it?

    I am sure it is a simple matter of settings, but I am not sure what I have done.  

  • Profile Image

    Answered by Ben on December 01, 2014 at 12:27 PM


    Could you please tell us what is the jotform that you are having issues with and if only the background is different?

    I would also need to ask if you were working on it in Form Designer or Form Builder (designer being that icon with little beta on it).

    Best Regards,

  • Profile Image

    Answered by lrobinson on December 01, 2014 at 12:35 PM

    Ben, The link is http://www.jotform.com//?formID=43114313015134. It is the grant application form.  I think i worked on it from both the designer and builder which could be part of my problem.  

    Another question or two:

    This is the first form I have designed with you all and I am still learning, as you can tell.  I had a lot of required items, but realized that a potential applicant could not see the whole form without filling it out.  So I took the required buttons off.  I would like them to be able to see the whole thing before they start answering questions. Was that the only way to do it?


    Can I possibly pay for one of you to review the form and make suggestions?  


    thanks, Lynette

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    JotForm Support

    Answered by jonathan on December 01, 2014 at 12:53 PM


    I was able to see what you meant on your jotform http://www.jotform.us/form/43114313015134


    To fix, please use again the Form Designer and assign the background color code  #FCED44

    in the Color Scheme property


    then Save.



    the live/preview form should now use the same color.


    Please inform us if still not working.





    We will answer your other question on this thread http://www.jotform.com/answers/467584