JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
How to remove conditional hidden fields from email notifications?Asked by deadcenterfilm on December 01, 2014 at 12:46 PM
I have a form for festival pass registration that has several conditions built in. This keeps the form nice and clean. Unfortunately, the autoresponder email displays all of the fields, whether or not they are applicable to the client. Is there a way to eliminate fields based on the quantity selected?
autoresponder email hidden email quantity selected thanks
You can hide the empty fields in your email notification to accomplish this (since hidden fields are empty when the form is submitted). Please refer to this guide: http://www.jotform.com/help/256-How-to-Hide-Empty-Fields-on-Email-Alerts
Let us know if this works for you.
That is EXACTLY what I was looking for. Thank you!
If you need further assistance, please let us know.