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    How to remove conditional hidden fields from email notifications?

    Asked by deadcenterfilm on December 01, 2014 at 12:46 PM

    I have a form for festival pass registration that has several conditions built in. This keeps the form nice and clean. Unfortunately, the autoresponder email displays all of the fields, whether or not they are applicable to the client. Is there a way to eliminate fields based on the quantity selected?



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    Answered by raul on December 01, 2014 at 12:55 PM

    You can hide the empty fields in your email notification to accomplish this (since hidden fields are empty when the form is submitted). Please refer to this guide: http://www.jotform.com/help/256-How-to-Hide-Empty-Fields-on-Email-Alerts 

    Let us know if this works for you.
    Thank you.

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    Answered by deadcenterfilm on December 01, 2014 at 01:09 PM

    That is EXACTLY what I was looking for. Thank you!

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    Answered by raul on December 01, 2014 at 01:14 PM

    You're welcome.

    If you need further assistance, please let us know.
    Best Regards.