How to remove conditional hidden fields from email notifications?

  • deadcenterfilm
    Asked on December 1, 2014 at 12:46 PM

    I have a form for festival pass registration that has several conditions built in. This keeps the form nice and clean. Unfortunately, the autoresponder email displays all of the fields, whether or not they are applicable to the client. Is there a way to eliminate fields based on the quantity selected?

     

    Thanks!

    Jotform Thread 467590 Screenshot
  • raul
    Replied on December 1, 2014 at 12:55 PM

    You can hide the empty fields in your email notification to accomplish this (since hidden fields are empty when the form is submitted). Please refer to this guide: http://www.jotform.com/help/256-How-to-Hide-Empty-Fields-on-Email-Alerts 

    Let us know if this works for you.
    Thank you.

  • deadcenterfilm
    Replied on December 1, 2014 at 1:09 PM

    That is EXACTLY what I was looking for. Thank you!

  • raul
    Replied on December 1, 2014 at 1:14 PM

    You're welcome.

    If you need further assistance, please let us know.
    Best Regards.