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TrishaBAsked on December 1, 2014 at 1:51 PM
This is not the first time this has happened - but hopefully the last. Could you please check all our forms and make sure they are being delivered correctly via email?
For example: This form https://secure.jotformpro.com/form/43245760929967? for Snow Removal is delivered to my mail box missing needed fields and showing empty fields that shouldn't even be on this form (from our lawn maintenance RFQ;s)
Happening sometimes with clients, too -- getting 'undefined' or empty fields and the inability to follow up.
Thank you!
Trisha, A-Game Strategic Marketing
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Kiran Support Team LeadReplied on December 1, 2014 at 2:09 PM
I believe that you are referring to the following fields.
But as we see your JotForm, these fields are not available on it.
Please review your JotForm once again in edit mode and make necessary changes. You may also need to add a new notifier with the updated fields. Please follow the guide below for setting up new notifier.
http://www.jotform.com/help/25-Setting-Up-Email-Notifications
Please let us know if you need any further assistance. We will be happy to help.
Thank you!