What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    professional account

    Asked by kauseway on December 01, 2014 at 03:39 PM

    I have alot of people interested in me installing forms on their websites.  I am trying to decide whether to tell the to get their own account or simply upgrade to the professional version and manage it myself.  Is this a personal preference or do you have a recommendation.  

     

    My thought on managing is I can charge them a fee (if that is acceptable thru your terms and use). Would they each have their own subaccount where they could not see the other persons forms?  Thanks for any advice

    professional account professional charge thanks subaccount
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    JotForm Support Manager

    Answered by Jeanette on December 01, 2014 at 04:50 PM

    You cannot resell Jotform. You can manage their forms, and charge them just for your web development services. It can be done via sub-accounts, yes.

    However, if people doesn't want your services anymore, then you must grant them access to their forms or move them to an independent account.  Otherwise, we might suspend your account, as this will also be considered as a if you were selling the forms, and thus, it will violate our terms of use.

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    Answered by kauseway on December 01, 2014 at 05:20 PM

    Thanks!