How do I change the submission email address, after I've saved one?

  • pblank
    Asked on December 1, 2014 at 6:05 PM

    And is this address verified by a return email before the form goes live?

    Thanks!

     

    Paul

     

  • jonathan
    Replied on December 1, 2014 at 7:06 PM

    Hi Paul,

    Were you referring to your JotForm account email?

    If you want to change your account email, you can do it in your My Accounts profile page

    https://www.jotform.com/myaccount/profile

    How do I change the submission email address, after Ive saved one? Image 1 Screenshot 30

     

    If it was the Recipient E-mail address of the form submissions, you can change it by editing the Notifier Email of the form

    User guide: -Finding-out-E-mail-Address-used-for-submission-notifications

    Change the assign email in the Recipient E-mail box

    How do I change the submission email address, after Ive saved one? Image 2 Screenshot 41

     

     

    Hope this help. Please inform us if you require further assistance.

    Thanks.

     

     

     

     

  • pblank
    Replied on December 1, 2014 at 7:41 PM
    No, that was not what I meant. When I first saved the form, I was asked what address I wanted the submissions to go to, and I entered "events@swanngalleries.com".
    I have NEVER found that address anywhere to change. I finally deleted the couple of test forms I'd created and am starting again.
    FYI, TWICE now I have deleted forms, then clicked Undo to see what would happen. Nothing. No forms re-appeared.
    Your site looks promising, nonetheless.
    We'll see.
    -Paul
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  • jonathan
    Replied on December 1, 2014 at 8:54 PM

    Hi Paul,

    When I first saved the form, I was asked what address I wanted the submissions to go to, and I entered "events@swanngalleries.com".

    From what I understand on this, you were referring to the Recipient E-mail in the form Notification Email

    I already pointed that out on this user guide:

    https://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications

    Change the email address here

    How do I change the submission email address, after Ive saved one? Image 1 Screenshot 40

     

    You do NOT need to delete the form... just edit the Notification Email.

    How do I change the submission email address, after Ive saved one? Image 2 Screenshot 51

    How do I change the submission email address, after Ive saved one? Image 3 Screenshot 62

     

    Please inform us if you are still not able to resolve this.

    Thanks.

     

     

     

     

     

     

     

     

  • pblank
    Replied on December 1, 2014 at 9:11 PM
    Sorry, yes I got it, but before I had created an account, when saving a form, I was asked for an email address. Then I created the account, with a new address, but somehow the filled-in form got emailed to the original address. I think I now understand why.
    So it's now OK.
    I really do like jotform; so many features, there's a learning curve, but I have a feeling I'll sign up with jotform for my client to use.
    Thanks for your response!
    -Paul
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  • jonathan
    Replied on December 1, 2014 at 10:29 PM

    Hi Paul,

    Thank you for informing us that all is good now.

    Contact us again anytime for any assistance you need on JotForm

     

    Best