Email notifications: Notifications are not received

  • candyandcards
    Asked on December 2, 2014 at 10:23 AM

    when customers submit the order form its stopped coming to my email address. cant figure out why, please help

  • Ben
    Replied on December 2, 2014 at 11:15 AM

    Hi,

    Your email was in the bounce list. You can see this for yourself (if it happens again), by following these steps: How to remove your email address from bounce list.

    I have removed you from the bounce list now so you should be getting the emails from now on.

    Do let us know if you have any further questions.

    Best Regards,
    Ben