i pay one month and i still have a free account

  • Profile Image
    Asked on September 27, 2011 at 05:13 PM

    Hello i make the payment with my credit card... and i still have a free account...

    please upgrade my account as soon as possible... i attach the payment info...


    ORDER REFERENCE # 62071704

    PRODUCT ID: 1693520

    Invoice #62071704

  • Profile Image
    Answered on September 28, 2011 at 03:08 AM

    Hi solinmex,

    As of this writing your account is already of Premium subscription. Can you please logout and login to your JotForm account? You should then see an increase on the limits which is applicable to that of a Premium subscription.

    Let us know if this does not work for you.

    Thanks for using JotForm.