What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    when i enter the new form designer my form's transperent background turns automaticly white backgorund

    Asked by dizaynkoloni on December 02, 2014 at 10:47 AM
    when i enter the new form designer my form's transperent background turns automaticly white backgorund
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    JotForm Support

    Answered by david on December 02, 2014 at 11:35 AM

    Hi,

    I checked your form and I believe the CSS that is added when using the form designer is overwriting the CSS that was added to make the background transparent.  However, if you remove the background color in the form designer, the change is saved permanently:

    If you are still unable to get the transparent background working, let us know and we will be happy to have another look.

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    Answered by dizaynkoloni on December 02, 2014 at 11:36 AM

    david i did that i think all my problems cause browser cache i think, i will try that and i will inform you

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    JotForm Support

    Answered by david on December 02, 2014 at 11:41 AM

    Sounds good.  If that doesn't end up working try making the changes I mentioned in the form designer.  If that still doesn't work we can see what else we can do.