What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Service for file uploads

    Asked by Peter C on September 27, 2011 at 05:27 PM

    Dear Jotform people,

    Is the uploading of files through jotform a subscription requirement or is this facility covered by your generous free account. 

    I would like to know the limitations affecting file uploads through your system. This is to be used for clients logos and UPC barcode files and uploaded to us.





    Peter C

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    Answered by AtacanC on September 27, 2011 at 06:40 PM

    Hi Peter C,


    With a free acount on Jotform, you can get 100 submissions and 100 MB of files, and with Premium account, these limits hit to 10000 submissions and 10 GB (~10000MB).

    Lets assume that you have a client logo (2MB picture) ;

    Free : 100 MB / 2 MB = 50 client logo

    Premium : 10000 MB / 2 MB = 5000 client logo

    Professional : 1000000 MB / 2 MB = 500000 client logo.


    You can find details on Jotform Pricing page too.

    Hope to see you between us too :)


    Kindest Regards