What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    This website is preventing me to register by not allowing me to input my information in the username section.

    Asked by Julius Webb  on December 02, 2014 at 01:45 PM

    Please correct the problem so I can register. Thank you.

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    JotForm Support

    Answered by david on December 02, 2014 at 03:04 PM


    I just tried creating a new account and was able to without issue.  Are you trying to register your account or trying to log in with your email address?  Your account is currently a "Guest" account and you will not be able to log into it to modify your forms until it is registered.  Filling out this form:


    With your current email address will register your account and move your forms to it.  After that you should be able to log in without a problem.

    Let us know if you still have problems registering and we will be happy to see what else we can do.