What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
The reason why they did not get a reply is because the email added had a number added at the end so it ended .com203 instead of just .com.
You could however edit the submission which would resend the email.
This guide will show you how to edit the submission:
Do let us know if you have any further questions.