What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by seumentor on September 27, 2011 at 07:44 PM

    I already payed the professional account and my account didn't upgrade

    Login: seumentor




    Fernando Augusto

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    JotForm Support

    Answered by mliz on September 27, 2011 at 08:46 PM

    Hi Fernando,

    As of this writing your account is already of Professional status. Can you please try to logout and then login back to your JotForm account? You should then see an increase on the quota limits applicable to a  Professional subscription.

    Let us know if you have questions.

    Thanks for using JotForm.