What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to reactivate suspended account

    Asked by Kevin Myer  on December 02, 2014 at 04:19 PM

    Trying to reactivate my account.

    You kicked me off because of suspected "phishing" and now my jotform on my website is disabled...please help me correct this.

    Page URL:
    www.advancedfootandankledocs.com

    my account suspended account phishing filter
  • Profile Image
    JotForm Support

    Answered by Mike_T on December 02, 2014 at 05:44 PM

    We are sorry for the inconveniences caused.

    There was one untitled form with a password field on it, and that form was considered as suspicious by our automated anti-phishing filter.

    Now we have deleted that form and reactivated your account.

    Please feel free to contact us if you need any further assistance. We will be happy to help.