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    Unable to find jotform under my forms

    Asked by theroadumc on December 02, 2014 at 10:05 PM

    I Created A JotForm Previously & Had Data Collected on a Spreadsheet - I am Now Unable To Find JotForm


    The url above is to a spreadsheet where I was collecting data from a JotForm that I previously placed on our church's website www.theroadumc.org.  The JotForm is no longer listed on the website and I am unable to find the form!!!

    Based on the information in the url above, are you able to retrieve the JotForm associated with this spreadsheet?  If you can retrieve the JotForm, would you kindly place it in "My Forms" folder?

    Help, please!

    Thank you and God Bless.



    Shereda Jones

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    JotForm Support

    Answered by ashwin_d on December 03, 2014 at 05:42 AM

    Hello Shereda,

    Unfortunately, we cannot find out the form details by seeing the integrated google spreadsheet. It seems the form name was "The Road UMC Availability Survey".

    Can you please let me know on which web page of your website the form was embedded?  I did try to find out if you have any other account but it seems you only have one account. Did you use any other email address in creating JotForm? Do let us know and we will try to trace your form.

    We will wait for your response.

    Thank you!

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    Answered by theroadumc on December 03, 2014 at 12:07 PM

    You are correct, the name of the form is The Road UMC Availability Survey.  The form was embedded on www.theroadumc.org.  I created the form in my current JotForm account, not as a guest.

    I think that I locate the embed link: It appears to be a Google form:  Is JotForm and Google Forms related?:

    <iframe src="https://docs.google.com/spreadsheet/embeddedform?formkey=dEVYQkRSVTN2S2ZUTm9RdktfcDBGV0E6MA" width="760" height="871" frameborder="0" marginheight="0" marginwidth="0">Loading...</iframe>

    Thank you for always being so helpful.

    God bless.


    Shereda Jones

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    Answered by theroadumc on December 03, 2014 at 12:28 PM

    Good afternoon again,

    Reference my earlier reply at 12:07 pm.

    Now that I have found the link to the form, can you add this form to "My Forms"? 

    Awaiting your reply.

    Thank you and God Bless.


    Shereda Jones

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    JotForm Support

    Answered by Mike_T on December 03, 2014 at 03:35 PM

    You are right, the link points to the Google Form. Unfortunately, we cannot convert the Google Form into the JotForm.

    You will need to recreate the form using available JotForm tools to see it on your My Forms page.

    Thank you.