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cyriltutanesAsked on December 2, 2014 at 10:52 PM
Hi JotForm,
I started my subscription this 12/3/14. My subscription is the Premium Plan with around $10 monthly fee. If ever I decide to cancel my premium subscription within the 30 days limit, will I be able to be refunded? Will the charge to my credit card be reverted? Thank you!
John Cyril Tutanes
Username: cyriltutanes
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Ashwin JotForm SupportReplied on December 3, 2014 at 8:07 AM
Hello John,
Yes your understanding is correct. We do have 30 days cancellation policy. If you cancel your subscription and demand a refund within 30 days of your payment, the subscription amount will be refunded to you credit card.
Thank you!