Can i cancel my subscription if it still less than 30 days from the start date?

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    Asked on December 02, 2014 at 10:52 PM

    Hi JotForm,


    I started my subscription this 12/3/14. My subscription is the Premium Plan with around $10 monthly fee. If ever I decide to cancel my premium subscription within the 30 days limit, will I be able to be refunded? Will the charge to my credit card be reverted? Thank you!


    John Cyril Tutanes

    Username: cyriltutanes

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    Answered on December 03, 2014 at 08:07 AM

    Hello John,

    Yes your understanding is correct. We do have 30 days cancellation policy. If you cancel your subscription and demand a refund within 30 days of your payment, the subscription amount will be refunded to you credit card.

    Thank you!