- cyriltutanesAsked on December 02, 2014 at 10:52 PM
I started my subscription this 12/3/14. My subscription is the Premium Plan with around $10 monthly fee. If ever I decide to cancel my premium subscription within the 30 days limit, will I be able to be refunded? Will the charge to my credit card be reverted? Thank you!
John Cyril Tutanes
- JotForm Supportashwin_dAnswered on December 03, 2014 at 08:07 AM
Yes your understanding is correct. We do have 30 days cancellation policy. If you cancel your subscription and demand a refund within 30 days of your payment, the subscription amount will be refunded to you credit card.