What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Send Upload file directly in email

    Asked by Nalin  on December 03, 2014 at 04:26 AM

    Hi

    This site is really amazing to create and use forms especially where we want the user to upload files.

    I just want to know only one thing from you. I noticed that the uploaded files get saved on a default path and accessed from there. Is there a way to send the file directly as attachment without having a copy in the folder.

    email uploaded files create site saved
  • Profile Image
    JotForm Support

    Answered by Charlie on December 03, 2014 at 09:55 AM

    Hi,

    We appreciate your feedback regarding JotForm.

    Regarding your concern, unfortunately, email alerts or notifications will not attach the file uploads, although it can attach the direct link for the uploaded file. The reason why JotForm sends only a download link for uploaded files is to prevent abusive users from hogging up our server's bandwidth and resources. As you may know, JotForm allows uploading of files with file size of up to 1GB. Also, our email alert system allows multiple number of form recipients. If we attach uploaded files to email alerts, imagine how much bandwidth it would take to send large file/s to a lot of people.

    All of the file uploads same with the submissions are sent to our servers, but rest assure that they are properly secured. If you want to delete older files uploaded to your account, you can delete them by navigating to your "Submissions" page and delete submissions with attachments on them.

    I hope this helps. Let us know if you need more information regarding this.

    Thank you.

     

  • Profile Image
    JotForm Support

    Answered by Charlie on June 29, 2016 at 09:24 AM

    Hi,

    We are pleased to inform you that you can now have the file uploads as attachments in your email alerts. You can learn more about it on this blog post https://www.jotform.com/blog/223-New-Feature-Get-Uploaded-Files-as-Email-Attachments  

    We hope you will like it.

    Thank you.