Pause the form at the end of December

  • Mark
    Answered on December 15, 2022 04:56 PM

    Hi, my client needs to pause their form at the end of December, then reactivate it sometime next year. If I downgrade to Free, will my form remain for me to update and start a paid subscription again next year?

  • Jonathan JotForm Support
    Answered on December 15, 2022 06:02 PM

    Hi Mark,

    Yes you can cancel and downgrade your paid account subscription anytime and you will still have your active account. Even though its on the FREE plan, it will remain an active account. So you can have access to your account all the time. You can also upgrade anytime.

    I hope this help. Let us know if you need further assistance.