What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Urgent: After logging in to account forms in "My Forms" list disappears

    Asked by ajl6255 on December 03, 2014 at 07:58 AM

    When I log in I see a list of my current forms-but they disappear after 2 seconds. How do I get them to stay up?

     

    Al

    problem loading account
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    JotForm Support

    Answered by Charlie on December 03, 2014 at 11:30 AM

    Hi,

    Upon checking your account, I do get the same problem. But it seems that this is only an isolated case specific to yours as we do not have any reports similar to this right now.

    I've escalated this to our developers and technical team immediately, we will receive a notification from them when an update has been made.

    Thank you and apologies for the inconveniences that this might have caused you.

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    JotForm Support

    Answered by paulsimpson on December 04, 2014 at 09:50 PM

    Hi,

    The problem with your form list has now been fixed. Sorry for any inconvenience caused.

    Paul