What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    como mudo o nome de usuário?

    Asked by NaniArnold on December 03, 2014 at 08:51 AM

    Recentemente criei um perfil para SonnicEnglish, mas os formulários estão em outra conta (Naniarnold). Gostaria de fazer upgrade, mas antes preciso mudar o nome do usuário de Naniarnold para SonnicEnglish.

    é possível?

    Se for necessário, podem deletar a comta que criei recentemente da SonnicEnglish.

    Obrigada!

     

    Elaine

    move forms account
  • Profile Image
    JotForm Support

    Answered by ashwin_d on December 03, 2014 at 11:56 AM

    Olá Elaine,

    Ao verificar, descobri que username "SonnicEnglish" não está disponível. Parece que você assinou apenas até para esta conta também como o domínio de e-mail é o mesmo que o seu e também o endereço IP também. O endereço de e-mail da conta "SonnicEnglish" é "contato@sonnic.com.br".

    Você quer que a gente se mover formas de sua conta para conta "SonnicEnglish"? Deixe-nos saber e nós vamos fazer o necessário.

    Obrigado!

  • Profile Image

    Answered by NaniArnold on December 03, 2014 at 05:17 PM

    Hi!

    Yes! I would like to have all the forms in my NaniArnold (email adm@sonnic.com.br) account moved to my SonnicEnglish (contato@sonnic.com.br) account, please.

    I tried doing it, but the system didn’t allow it.

     

    Thank you very much!

  • Profile Image
    JotForm Support

    Answered by Charlie on December 03, 2014 at 07:42 PM

    Hi,

    As you have requested, I've moved all your forms together with its data from your account NaniArnold to the account SonnicEnglish. Please do get back to us if it's successful in your end. But I would recommend that you log out and log in back to see the changes.

    Thank you.

  • Profile Image

    Answered by SonnicEnglish on December 03, 2014 at 07:55 PM

    Charlie,

     

    Thank you so much! everything is cool!

    could you please, delete my Naniarnold account?

    Thank you again,

     

    Elaine

     

  • Profile Image
    JotForm Support

    Answered by ashwin_d on December 03, 2014 at 10:23 PM

    Hello Elaine,

    On behalf of my colleague, you are welcome.

    Upon your request, I have gone ahead and deleted your account.

    Thank you!