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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Restricting API/Transaction ID Access to the sub-user

    Asked by ewinder on December 03, 2014 at 11:13 AM


    I have two questions:

    1. If a sub account user has shared a form with me, and I delete that person from my account, will the shared forms be deleted as well?

    2. I setup a sub account user with limited access to edit and view submissions for one form in particular.  However, I do not want that person to be able to see our API and Transaction ID as this would provide access to our bank account information.  Is there a way to lock that so that information is not viewable to them?

    Thank you for your help with this!  I am always impressed with the support I receive on this site.



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    Answered by Ben on December 03, 2014 at 01:40 PM

    Hi Erin,

    Since we can reply to only 1 question per thread I have moved your first question to a new thread here: http://www.jotform.com/answers/468831. We will be replying to it shortly and would appreciate if you leave further replies in regards to that on that thread as that would allow us to avoid any confusion and to better assist you.

    Now in regards to the other question about the access to your private details.

    if you allow someone to only be able to view your submissions, they should not be able to see the private keys entered in the jotform itself, but if you share the jotform with them to be able to edit it, then they would be able to see the private data as well.

    I hope that this helps, but do let us know if you have any further questions.

    Best Regards,