Need to set my jotform to send notification email to address field within jotform aka autoresponder email

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    CraigJ
    Asked on December 03, 2014 at 12:18 PM

    When the "submit" button is clicked, how do I get a notification email to be sent to the customer's email address in the form? 

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    Mike_T
    Answered on December 03, 2014 at 03:09 PM

    Thank you for contacting us.

    Yes, this is possible, but some extra work required. Please follow the next guide:

    Set Email Field as the Notification Sender Email Address with Mandrill

    Alternatively, you might consider using a 'Reply-to Email' configuration on the email. In this way, you will be able to use the Reply button in your email client to reply to the client's email address.

    If you need any further assistance, please let us know.

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    CraigJ
    Answered on December 04, 2014 at 12:30 PM

    The link and the suggestion above point to the From and Sender functions.  I'm concerned about the "To" or recipient function.  When someone clicks "submit" on the form, I need a copy of the completed form automatically emailed to the email address within the email field in the form, along with the other predetermined recipients.

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    Ben
    Answered on December 04, 2014 at 01:48 PM

    Hi Craig,

    When someone clicks "submit" on the form, I need a copy of the completed form automatically emailed to the email address within the email field in the form

    This is done by creating autoresponder.

    Useful guides:

    Creating a Form Autoresponder

    Notification/Autoresponder Email Details

    along with the other predetermined recipients.

    This is done by creating notifiers.

    Useful guides:

    Setting Up Email Notifications

    Send Notifications to Multiple Recipients

    Do let us know if you have any further questions.

    Best Regards,
    Ben